Follow-up that runs on its own.
New leads get a text and a call within a minute. Quiet clients come back.
Every lead gets followed up.
Leads from your ads and website hear from MedspAI within a minute. Follow-ups keep going on schedule, with a call from your team when it counts, until they reply.
Quiet conversations come back.
When a client goes quiet after asking about a treatment, MedspAI picks the conversation back up with something worth answering, like an open slot this week.
How much is laser hair removal for underarms?
Underarms are $89 a session, and most clients need about 6. Want me to save you a consultation spot?
Aug 28 · MedspAIMaybe after summer. I’m traveling a lot.
Hi Renee, fall is a great time to start laser. We have openings next Tuesday and Wednesday.
Oct 8 · MedspAIPerfect timing. Is Tuesday after 5 open?
Aftercare that brings them back.
After a treatment, MedspAI sends aftercare that day, checks in a few days later and invites them back when the next visit is due.
Thanks for coming in, Lauren! Skip workouts today, and text us with any questions.
Oct 2 · MedspAIHow are you feeling? Most clients see full results by day 14.
Oct 5 · MedspAIFeeling great, already seeing a difference!
Hi Lauren, it’s been about 3 months since your Botox. Want to come back in with Amanda?
Dec 26 · MedspAIYes! Same time as last time?
One message to the right clients.
Tell MedspAI who to reach and what to offer. It finds them, writes the text and sends it from your number. Replies land in your inbox.
I want to reach out to people who asked about filler.
Everyone who ever asked, or only a certain time period?
Everybody in the last 6 months.
212 contacts match. What do you want to say to them?
$50 off their first filler visit through November.
Hi First name, it’s Serenity Med Spa. Your first filler visit is $50 off through November 30. Want us to save you a spot? Reply STOP to opt out.
Send to 212 Sent to 212Questions
Does it stop when someone replies?
Yes. Every sequence checks for a reply before each step and stops as soon as the client answers, so nobody gets a follow-up after they’ve already responded.
Does MedspAI only text, or does it call too?
Both. Sequences and campaigns can use texts, calls from MedspAI and calls from your team, in whatever order you choose. Calls for your team show up as assignments.
Where do new leads come from?
Leads from your Facebook and Google ads and your website flow into MedspAI and start their sequence right away.
What number do the texts come from?
Your med spa’s number. Replies land in the same shared inbox your team already works from, in that client’s thread.
Can clients opt out?
Yes. Every campaign text includes opt-out wording, and a client who replies STOP no longer gets texts from that number.
What is AI recall?
When a conversation goes quiet, MedspAI follows up on its own with a reason to come back, like an open slot or a question about the treatment they asked about.