A phone system built for med spas.
Keep your number and the phones you like. Your team rings first, and MedspAI picks up when they can’t.
MedspAI answersKeep your number and your phones.
Desk phones, cell phones or computers, whatever your team likes. We send desk phones that come ready to go, set up the ones you have, or connect your team’s cells.
Know the client you’re talking to.
While you’re on a call, Active calls shows a quick summary of the client: what they’re interested in, what they’ve asked about and when they like to come in.
Client summary
Interested in lip filler
Has asked about Botox aftercare
Usually prefers afternoon times
Pass the call to the right person.
Put a caller on hold or transfer them to anyone on your team. MedspAI can transfer callers to your team by name too.
Can I ask Amanda about my filler appointment?
MedspAI can transfer callers by name too.Call clients from anywhere.
Start a call from any client’s thread in the MedspAI app, on your computer or your phone, in the office or out. When it ends, the call lands in their thread.
Kayla called Melissa to go over what to expect at her consult.
Questions
Can I keep my phone number?
Yes. You keep your number, and clients keep calling the same number they always have.
Do I need new phones?
No. Keep the setup you like. We send desk phones that come ready to go if you need them, set up the desk phones you already have, or connect your team’s cell phones.
What happens after hours?
MedspAI answers right away, using your business hours. During business hours your team’s phones ring first.
How long do my team’s phones ring before MedspAI picks up?
You choose. Set how long your team rings, and MedspAI answers if nobody picks up in time.
Can calls be transferred?
Yes. Your team can put callers on hold and transfer them to each other, and MedspAI can transfer a caller to a person by name.
Can my team call clients from the app?
Yes. Start a call from any client’s thread in MedspAI, on a computer or a phone, and it shows up in their thread when it ends.
Can I turn phones on and off?
Yes. Each person and each desk phone can be turned on or off, so only the phones of the people who are in that day ring.